Delivery + Tracking
配達
MADE TO ORDER KNIFE DELIVERY
Please note the estimated dispatch dates quoted on the product page [this can be viewed below the ‘Add to Bag’ button]. An email will be sent upon commencement of production on your product/s and will list the estimated dispatch window.
Upon completion, a shipment confirmation email will be sent featuring the tracking number for your reference.
*These dates are only indicative and do not include the delivery/transit time to your address. Dates may vary due to the handmade nature of our products. We appreciate your patience and understanding.
DELIVERY COST
Free shipping on orders equal or above $150
Otherwise the shipping charge will be $9.99
DELIVERY TIME
Metro areas: 1 – 3 business days
Regional areas: 3 – 5 business days
DELIVERY METHOD
Orders are sent using either Sendle or Australia Post Express which include tracking and will require a signature upon delivery.
OTHER INFORMATION
Please note that Hinoki does not ship to P.O. Boxes.
TRACK YOUR ORDER
To track an existing order, please login to your Hinoki Account, and click the tracking number listed below the product name in your order summary. Alternatively, please click the ’Track Order’ button within your shipment confirmation email.
Click here, to view our returns policy.
MADE TO ORDER KNIFE DELIVERY
Please note the estimated dispatch dates quoted on the product page [this can be viewed below the ‘Add to Bag’ button]. An email will be sent upon commencement of production on your product/s and will list the estimated dispatch window.
Upon completion, a shipment confirmation email will be sent featuring the tracking number for your reference.
*These dates are only indicative and do not include the delivery/transit time to your address. Dates may vary due to the handmade nature of our products. We appreciate your patience and understanding.
DELIVERY COST
Free shipping on orders equal or above AUD$200
Otherwise the shipping charge will be AUD$14.99 [about NZD$17]
DELIVERY TIME
Standard:
Metro areas: 5 – 7 business days
Regional areas: 6 – 10 business days
Express:
Metro areas: 2 – 4 business days
Regional areas: 4 – 5 business days
DELIVERY METHOD
Orders are sent using Australia Post International Standard or International Express which includes tracking and will require a signature upon delivery.
OTHER INFORMATION
Orders shipped to New Zealand may incur duties and taxes which are applied by customs. The responsibility for any customs duties and taxes which may be imposed rest with the customer. Please contact your local customs office for further information.
Please note that Hinoki does not ship to P.O. Boxes.
TRACK YOUR ORDER
To track an existing order, please login to your Hinoki Account, and click the tracking number listed below the product name in your order summary. Alternatively, please click the ’Track Order’ button within your shipment confirmation email.
Click here, to view our returns policy.
MADE TO ORDER KNIFE DELIVERY
Please note the estimated dispatch dates quoted on the product page [this can be viewed below the ‘Add to Bag’ button]. An email will be sent upon commencement of production on your product/s and will list the estimated dispatch window.
Upon completion, a shipment confirmation email will be sent featuring the tracking number for your reference.
*These dates are only indicative and do not include the delivery/transit time to your address. Dates may vary due to the handmade nature of our products. We appreciate your patience and understanding.
DELIVERY COST
Free shipping on orders equal or above US$150
Otherwise the shipping charge will be AUD$14.99 [about $12 USD]
DELIVERY TIME
Standard:
Metro areas: 5 – 7 business days
Regional areas: 6 – 10 business days
Express:
Metro areas: 2 – 4 business days
Regional areas: 4 – 5 business days
DELIVERY METHOD
Orders are sent using Australia Post International Standard or International Express which includes tracking and will require a signature upon delivery.
OTHER INFORMATION
Orders shipped to the United States may incur duties and taxes which are applied by customs. The responsibility for any customs duties and taxes which may be imposed rest with the customer. Please contact your local customs office for further information.
Please note that Hinoki does not ship to P.O. Boxes.
TRACK YOUR ORDER
To track an existing order, please login to your Hinoki Account, and click the tracking number listed below the product name in your order summary. Alternatively, please click the ’Track Order’ button within your shipment confirmation email.
Click here, to view our returns policy.
MADE TO ORDER KNIFE DELIVERY
Please note the estimated dispatch dates quoted on the product page [this can be viewed below the ‘Add to Bag’ button]. An email will be sent upon commencement of production on your product/s and will list the estimated dispatch window.
Upon completion, a shipment confirmation email will be sent featuring the tracking number for your reference.
*These dates are only indicative and do not include the delivery/transit time to your address. Dates may vary due to the handmade nature of our products. We appreciate your patience and understanding.
DELIVERY COST
Free shipping on orders equal or above AUD$200
Otherwise the shipping charge will be AUD$14.99 [about $15 CAD]
DELIVERY TIME
Standard:
Metro areas: 5 – 7 business days
Regional areas: 6 – 10 business days
Express:
Metro areas: 2 – 4 business days
Regional areas: 4 – 5 business days
DELIVERY METHOD
Orders are sent using Australia Post International Standard or International Express which includes tracking and will require a signature upon delivery.
OTHER INFORMATION
Orders shipped to Canada may incur duties and taxes which are applied by customs. The responsibility for any customs duties and taxes which may be imposed rest with the customer. Please contact your local customs office for further information.
Please note that Hinoki does not ship to P.O. Boxes.
TRACK YOUR ORDER
To track an existing order, please login to your Hinoki Account, and click the tracking number listed below the product name in your order summary. Alternatively, please click the ’Track Order’ button within your shipment confirmation email.
Click here, to view our returns policy.
MADE TO ORDER KNIFE DELIVERY
Please note the estimated dispatch dates quoted on the product page [this can be viewed below the ‘Add to Bag’ button]. An email will be sent upon commencement of production on your product/s and will list the estimated dispatch window.
Upon completion, a shipment confirmation email will be sent featuring the tracking number for your reference.
*These dates are only indicative and do not include the delivery/transit time to your address. Dates may vary due to the handmade nature of our products. We appreciate your patience and understanding.
DELIVERY COST
Free shipping on orders equal or above £113
Otherwise the shipping charge will be AUD$14.99 [about £8.50]
DELIVERY TIME
Standard:
Metro areas: 5 – 7 business days
Regional areas: 6 – 10 business days
Express:
Metro areas: 2 – 4 business days
Regional areas: 4 – 5 business days
DELIVERY METHOD
Orders are sent using Australia Post International Standard or International Express which includes tracking and will require a signature upon delivery.
OTHER INFORMATION
Orders shipped to the United Kingdom may incur duties and taxes which are applied by customs. The responsibility for any customs duties and taxes which may be imposed rest with the customer. Please contact your local customs office for further information.
Please note that Hinoki does not ship to P.O. Boxes.
TRACK YOUR ORDER
To track an existing order, please login to your Hinoki Account, and click the tracking number listed below the product name in your order summary. Alternatively, please click the ’Track Order’ button within your shipment confirmation email.
Click here, to view our returns policy.
MADE TO ORDER KNIFE DELIVERY
Please note the estimated dispatch dates quoted on the product page [this can be viewed below the ‘Add to Bag’ button]. An email will be sent upon commencement of production on your product/s and will list the estimated dispatch window.
Upon completion, a shipment confirmation email will be sent featuring the tracking number for your reference.
*These dates are only indicative and do not include the delivery/transit time to your address. Dates may vary due to the handmade nature of our products. We appreciate your patience and understanding.
DELIVERY COST
Free shipping on orders equal or above ¥17,000
Otherwise the shipping charge will be AUD$14.99 [about ¥1278]
DELIVERY TIME
Standard:
Metro areas: 5 – 7 business days
Regional areas: 6 – 10 business days
Express:
Metro areas: 2 – 4 business days
Regional areas: 4 – 5 business days
DELIVERY METHOD
Orders are sent using Australia Post International Standard or International Express which includes tracking and will require a signature upon delivery.
OTHER INFORMATION
Orders shipped to Japan may incur duties and taxes which are applied by customs. The responsibility for any customs duties and taxes which may be imposed rest with the customer. Please contact your local customs office for further information.
Please note that Hinoki does not ship to P.O. Boxes.
TRACK YOUR ORDER
To track an existing order, please login to your Hinoki Account, and click the tracking number listed below the product name in your order summary. Alternatively, please click the ’Track Order’ button within your shipment confirmation email.
Click here, to view our returns policy.
MADE TO ORDER KNIFE DELIVERY
Please note the estimated dispatch dates quoted on the product page [this can be viewed below the ‘Add to Bag’ button]. An email will be sent upon commencement of production on your product/s and will list the estimated dispatch window.
Upon completion, a shipment confirmation email will be sent featuring the tracking number for your reference.
*These dates are only indicative and do not include the delivery/transit time to your address. Dates may vary due to the handmade nature of our products. We appreciate your patience and understanding.
DELIVERY COST
Free shipping on orders equal or above HKD$1172
Otherwise the shipping charge will be AUD$14.99 [about HKD$88]
DELIVERY TIME
Standard:
Metro areas: 5 – 7 business days
Regional areas: 6 – 10 business days
Express:
Metro areas: 2 – 4 business days
Regional areas: 4 – 5 business days
DELIVERY METHOD
Orders are sent using Australia Post International Standard or International Express which includes tracking and will require a signature upon delivery.
OTHER INFORMATION
Orders shipped to Hong Kong and/or Mainland China may incur duties and taxes which are applied by customs. The responsibility for any customs duties and taxes which may be imposed rest with the customer. Please contact your local customs office for further information.
Please note that Hinoki does not ship to P.O. Boxes.
TRACK YOUR ORDER
To track an existing order, please login to your Hinoki Account, and click the tracking number listed below the product name in your order summary. Alternatively, please click the ’Track Order’ button within your shipment confirmation email.
Click here, to view our returns policy.
WE SHIP TO OVER 200 COUNTRIES
You can select your country on the first page of our checkout.
MADE TO ORDER KNIFE DELIVERY
Please note the estimated dispatch dates quoted on the product page [this can be viewed below the ‘Add to Bag’ button]. An email will be sent upon commencement of production on your product/s and will list the estimated dispatch window.
Upon completion, a shipment confirmation email will be sent featuring the tracking number for your reference.
*These dates are only indicative and do not include the delivery/transit time to your address. Dates may vary due to the handmade nature of our products. We appreciate your patience and understanding.
WE SHIP TO OVER 200 COUNTRIES
You can select your country on the first page of our checkout.
DELIVERY COST
Free shipping on orders equal or above AUD$200
Otherwise the shipping charge will be AUD$14.99
DELIVERY TIME
Standard:
Metro areas: 5 – 7 business days
Regional areas: 6 – 10 business days
Express:
Metro areas: 2 – 4 business days
Regional areas: 4 – 5 business days
DELIVERY METHOD
Orders are sent using Australia Post International Standard or International Express which includes tracking and will require a signature upon delivery.
OTHER INFORMATION
Please note the responsibility for any customs duties and taxes which may be imposed on your order rest with the customer. Please contact your local customs office for further information.
Please note that Hinoki does not ship to P.O. Boxes.
TRACK YOUR ORDER
To track an existing order, please login to your Hinoki Account, and click the tracking number listed below the product name in your order summary. Alternatively, please click the ’Track Order’ button within your shipment confirmation email.
Click here, to view our payments and return policy.